- The Covid 19 pandemic has impacted USPS and FedEx, and shipping times may be longer than usual.
- If your shipping address is incorrect, please email us at [email protected] within 24 hours to be adjusted.
- We will notify you as soon as possible if your package is delayed.
- Lost package: Please keep in mind that if a delivery attempt fails, an order may be delivered to a neighbor. The driver’s discretion governs delivery to a neighboring address. Orders requiring signatures that cannot be delivered will be returned to the warehouse.
- If the package is missing lost, we will help customers to contact the carriers. Customers choose either replacement with another package or get the full refund.
- If customers provide the wrong shipping address that leads to lost or returning to sender, the best solution we can help customers is to replace or refund, but customers will be the one who is responsible for the shipping fee if they want us to replace with another package.
Note:
- All orders are fulfilled and shipped from CA, USA
Shipping fee:
- $6.95 and free shipping for order above $65 (Domestic USA)
Processing Time:
- For clothing items, we process your order within 5 business days
Shipping Time:
- Domestic USA: 5-10 business days (USPS Standard Shipping)
You will receive your tracking number in an additional email within 5 business days after your order is placed.
If you don’t receive it for any reason, please kindly contact us via email: [email protected]
If any items are out of stock or might be delayed, we will announce you as soon as possible.
If you have any further questions or concerns about your package, please contact us, we’re happy to response within 24 hours.